Terms & Conditions

This is the important legal information you might like to know when interacting with us and making donations online.

Our trading name is: FEBC-NZ Radio International Incorporated

This is the name that will appear on your credit card and/or bank statements.

Our contact details are:

Far East Broadcasting Company
PO Box 21010
Rototuna
Hamilton 3256
Freephone: 0800 4FEBC NZ (0800 433 226)
email: office@febc.nz

Our physical address for the FEBC National Office is:

2 Cate Road
Rototuna
Hamilton 3256

All transactions will be in New Zealand Dollars.

Refunds

In the case of an incorrect transaction, double transaction or other error on your part as a donor or payer, there is a one-month grace period during which you may contact us for the reversal of a credit card transaction. If your instructions are unclear about where your payment is to go and we are unable to contact you or have not heard from you within one month, we will allocate the donation at our discretion.

We do not bill or invoice donors for recurring transactions. If you are kind enough to make regular donations, you can set these up easily on our Credit Card donation page, or please contact the office for an Automatic Payment or Direct Debit Authrority form. This measure is about ensuring you are in charge of your donating.

To safeguard your transactions and information, our online facilities for donating and purchasing use industry standard encryption technology.

Thanks for your attention to these details.

Website disclaimer

Far East Broadcasting Company New Zealand (FEBC) makes every effort to ensure that the information in this web site is accurate and up to date. Whilst exercising this diligence, FEBC will not be responsible for any losses or damages arising from reliance on the information within.

Links and references to other organisations and/or their web sites are supplied for reference and convenience only, and do not necessarily constitute the endorsement of those parties by FEBC. Similarly, FEBC does not implicitly endorse other parties who link to this web site.

Our Web Site Privacy Policy covering the privacy and security of your personal information is on a separate page.

Click here to go to that page now